Contact us

We're here to help. Choose the best way to reach us below.

1. Customer Support & Warranty

For order questions, warranty claims, and technical support:

Email: syxmoto-spf@syxmoto.com

    • Please include your order number and photos/videos of any product issue.

WhatsApp: +1 626 742 2316

Support Center: http://support.syxmoto.com/support/home

2. Parts & Replacement Orders

To purchase replacement parts (available to existing customers only):

Email: parts@syxmoto.com

3. Partnerships & Media

For YouTube reviews, influencer collaborations, or to share your SYX MOTO riding photos/videos with us:

Email: marketing@syxmoto.com

⚠️ Before You Contact Us

Most questions can be answered quickly through our self-service options:

Warranty Policy – https://syxmoto.com/pages/warranty-policy

Return Policy – https://syxmoto.com/pages/return-agreement

Reminder: Original packaging is required for all warranty claims. Please keep your box and all packing materials.

Business Hours

Mon – Fri: 7:30 AM – 4:00 PM (Pacific Time)

We respond to all inquiries within 1-2 business days.