Welcome to syxmoto.com/E Commerce Inc., these are the terms and conditions which will apply to your purchase from our website. These terms and conditions form a legally binding contract between you and us. By purchasing on syxmoto.com, you're accepting the following terms and conditions. You should read these terms and conditions carefully before making any purchase from this Website.
You make an offer to purchase a product from us by completing the staged process on the Website as set out below:
On receipt of your Order, we will send you an order acknowledgement email to the email address which you provided in the Order process. This order acknowledgement email will contain your order number and details of the products you ordered. Please note that this email is only to acknowledge that your order has been received, and is not acceptance by us of any offers to purchase.
We reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation. We reserve the right, at our sole discretion, to limit the quantity of items purchased and/or to prohibit sales to dealers. In the event that a product is listed at an incorrect price, we shall have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed and/or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will promptly issue a credit to your credit card account in the amount of the incorrect price.Cancellations
Cancellations must be made by email ONLY. Unshipped orders may be cancelled within 24 hours of original payment without cancellation charge. Unshipped orders cancelled after 24 hours are subject to 10% cancellation fee.
Upon cancellation of shipped orders or refusal of delivery not due to damage or failure of delivery due to incorrect/insufficient shipping information provided, the buyer is responsible for initial freight, return freight, and a 25% restocking fee to cover the time, labor, and materials invested in preparing the shipment.
We ship to USA including Alaska, Hawaii, Puerto Rico Virgin Islands and Canada. Expedited shipping services are also available. However, due to excessive delivery rates to certain areas, a freight charge may be required. Our customer service reps will contact you if there is a shipping surcharge on your order. It takes 2-3 business days for your order to process and then it will ship. During our busy season, this processing time may take longer. Shipping times vary depending on the location the unit is shipped to. Please note that any shipping time stated on our website or given by customer service representatives are ESTIMATES only. We will make every effort to make sure you receive your order in time, but we are not responsible for shipping delays, which can be affected by the shipping carrier, delivery destination (which may include the carrier using a third party company to reach your location), weather, holidays or incorrect/insufficient delivery information. In the event a delay is caused by the carrier, we will make our best attempts to rectify the situation but cannot make any guarantees.Return Agreement
SYX MOTO wants to always make sure your experience with us is enjoyable. Your satisfaction is of utmost importance to us. Should you need to return an item, please review the complete details of our Return Agreement to determine if any special conditions may apply. Please note that all parts and accessories purchased on syxmoto.com are not allowed to be returned except if an incorrect item was received or if the item arrived damaged.Product Agreement
Powersports vehicles require mechanical knowledge in order to be properly assembled and maintained. If the purchaser is not mechanically inclined, you will need to take your vehicle to be assembled and inspected by a licensed mechanic upon arrival. SYX MOTO will not be responsible for any damages incurred due to improper assembly and/or maintenance due to lack of mechanical knowledge and skill. Our products are offered to public at an exclusive wholesale price. By purchasing one of our products, you are bypassing a dealership and should perform the same procedures the dealership would perform upon the receipt of the vehicle. This includes assembly, post-delivery inspection and vehicle test. This also may include the replacing and or repair of parts to get the vehicle into full working order.Warranty Policy
SYX MOTO offers standard warranty for all our products. For complete information on coverage and limitations of our warranty policy including damage upon receipt, how to file a warranty claim and receipt instructions please refer to our Warranty Policy page.
The warranty covers parts that are covered under the warranty for the duration of the warranty period purchased with the unit. The warranty will not cover any shipping expenses or labor under any circumstances.
SYX MOTO reserves the right to request proof of proper assembly and inspection by a licensed mechanic at any time during warranty claims and/or disputes.Important Limitations on Your Rights
You, as the consumer, are aware that by purchasing any item and sending/remitting payment for it/them, you assume all risk, and waive and release all legal rights that you may have or possess. You, as the consumer, therefore release all liability and waive all Legal rights you may have with any items purchased from SYX MOTO. Any and all issues or problems will be solved in accordance with the terms and conditions specified in this contract.
All content included in the site, such as text, graphics, logos, button icons, images, audio clips, video clips and software, is the property of SYX MOTO, and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on the site and our associated social media sites including but not limited to Facebook, Twitter, YouTube, Pinterest, Instagram and our blog (Hereinafter known as "the sites" or "sites" websites) are the exclusive property of SYX MOTO, and protected by US and international copyright laws. All software used on the sites is the property of SYX MOTO, and its software suppliers are protected by US and international copyright laws. Permission is granted to electronically copy and print hard copy portions of the site for the sole purpose of placing an order on the site or using the site as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of the site is strictly prohibited.About our website and goods
*Inaccuracies & Changes
We try to make sure that all information on the websites, including descriptions of our products, and listed prices, is accurate and correct at all times. We will try to resolve all information inaccuracies on the websites as soon as reasonably possible, and if we reasonably think that such inaccuracies have affected your purchase of products we will try to let you know. However, because we take these steps we will not be liable to you for any errors on the Websites. We will not accept return or issue a refund for inaccuracies of information on the website.
* Color: The colors which are shown for the products on the websites will depend on many factors – including your computer monitor display settings; Sometimes we are out of stock on one color so that is the reason why we ask you to make an alternate color choice.
* Delivery: Any delivery estimate given on the website or by email is only an estimate. We will try to meet the delivery estimate as closely as we can.
* Model Year: All products sold on the website are brand new in a crate. However we cannot guarantee that the products sold is of the same model year as calendar year at the time of purchase. Inventory is mixed with different model years. If the model year is very important to you, please ask our customer service representative to verify the model year before placing the order on our website. If a customer wants to return product due to model year, the customer will be responsible for all related costs, including but not limited to shipping costs, restocking fees etc.
* Lowest Price Guarantee: Our lowest price guarantee matches the price from our competitors.
With the following policies and restrictions:
1. Price must be advertised in a print ad, catalog or on an online store by a licensed dealer. We cannot match verbal price quotes.
2. Product must be a current model, in new condition, in-stock and in factory sealed packaging with full manufacturer's warranty. Item may not be a closeout, defective, demo model, factory second or listed on an auction or classified ad type site.
3. Advertisements must be current. Out of date websites, print ads or catalogs will not be accepted Due to manufacturer restrictions, some products are excluded from this guarantee - contact customer support for complete details.
4. Lowest price guarantee only applies to individual items and not combined items, multiple offers or cumulative order total.
5. We do not match free with purchase offers.
6. We only match vehicles. All accessories are not in the price match list.
7. Lowest price guarantee cannot be combined with other offer.
8. We reserve the right to change published prices, policies and specifications without notice.
9. All price match must be completed before the purchase. We will not accept price match after a purchase is completed.* Operation, Registration, and License
Purchaser is responsible for registering and operating the motorcycles in accordance with local and state laws and ordinances. SYX MOTO, makes no representations that the motor scooters, dirt bikes, go karts and ATVs are legal for operation in your City and State. Customers have read and understood the use of these products before purchasing.* Waiver of Liability
Warning! The activity of riding dirt bikes, scooters, balance bikes and ATVs involve the risk and danger of serious bodily injury including, but not limited to, disability, paralysis, dismemberment and death. These inherent risks and dangers may be caused by purchasers own actions or inactions, the actions or inactions of others, participating or not participating in the activity, the condition in which the activity takes place, or the negligence of others. There may be additional risks, including social and economic loss, either known or unknown to the purchaser, not readily foreseeable, and the purchaser fully accepts and assumes responsibility for all such risks, losses, costs, and damages incurred as a result of purchasers participation in motorsports riding activity. The purchaser acknowledges and agrees to be over 18 years old. The purchaser understands the inherent risks as a result of riding vehicles advertised on SYX MOTO, and assume any and all risk associated with loss, damage or injury. The purchaser agrees to release and discharge SYX MOTO, their agents, employees, officers, directors and all other persons or entities acting on their behalf and the manufacturer from any and all claims, liabilities, cost or expenses and attorney fees, whether or not such claims, liabilities, cost or expenses are caused by the negligence of the seller, distributor or manufacturer. This agreement shall be affecting and binding upon all heirs, agents and personal representatives.* Purchasers Responsibility:
The purchaser must inspect all equipment before using it and to take full responsibility for assuring that the equipment is in good working order and safe to use. The purchaser understands the nature of motor scooter riding and motorcycle, ATV, balance bike, etc. related activities and acknowledges that purchaser is qualified to operate motor scooter, and is in proper physical condition to participate in such activity. Purchaser agrees to assume all risks when allowing others to operate purchaser's products. SYX MOTO will not be liable for misuse of any products purchased from the website.
We will not be responsible for the performance of any obligations under these terms and conditions in the case of an event outside of our reasonable control (force majeure), including (but not limited to) strikes, lockouts, failures of third party systems or networks, acts of god, fire, earthquake, storm, flood or other natural disaster, civil unrest, acts of terrorism, deliberate sabotage of or malicious damage to equipment or data, or for damage to or destruction of premises or equipment. All notices that we need to give to you under these terms and conditions will be sent by us to your registered e-mail address. If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions (and the remainder of the provision in question) shall be unaffected.